Prof. Robert J. Marshak
Robert J. Marshak is a Senior Associate with Strategic Concepts International and Senior Scholar in Residence at the School of Public Affairs, American University, Washington, DC. Previously he led a global consulting practice for more than 25 years after almost 10 years in senior executive management and policy analysis positions in the US Government. His last government position was Acting Director for Science and Education Policy Analysis and Coordination, U.S. Department of Agriculture. Bob is a professional member of NTL Institute for Applied Behavioral Science, and a member of the US Academy of Management, European Group for Organizational Studies, Organization Development Network, and Organization Development Institute. Among his many honors and awards, Bob received the Organization Development Network's Lifetime Achievement Award in recognition of his outstanding contributions to the field of organization development as a consultant, educator, and author.
Bob earned his Ph.D. from the School of Government and Public Administration, American University, Washington, DC and his undergraduate degree from Duke University. He is the author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change (2006, Berrett-Koehler Publishers) as well as a number of articles that have been recognized as classics in their field, including: "Managing the Metaphors of Change" (1993, Organizational Dynamics), "Lewin Meets Confucius: A Re-view of the OD Model of Change" (1993, Journal of Applied Behavioral Science), and "The Tao of Change" (1994, OD Practitioner).
Bob served as the Acting Editor of the Journal of Applied Behavioral Science and is currently on its editorial board. He is routinely asked by leading management journals to review articles in his areas of expertise. He has published over 50 articles in leading academic and practitioner journals including Journal of Applied Behavioral Science, Human Relations, Organizational Dynamics, Action Research, Strategic Change, Organization Development Journal and Organization Development Practitioner. His research on discourse and organization development was recognized by the US Academy of Management with a Best Paper Award in 2004. Bob currently is a Trustee of the Organization Development Network and a past Vice-Chair of the Board of NTL Institute.
Bob was born and lives in the United States. During military service as a special agent in military intelligence he was trained and certified by the Defense Language Institute in the Korean language before living in South Korea for a year. His consulting practice has included organizational consulting and executive development assignments in Brazil, Canada, Korea, China, Hong Kong, Singapore, Malaysia, India, Germany, The Netherlands, and the United Kingdom. During his government career he received Agency Citations for his work on facilitating the development of the first strategic plan for research in USDA history and as a member of the core team that merged four agencies into the Science and Education Administration. Over the years, Bob has also worked with thousands of participants in OD and change leadership programs at NTL Institute, Duke University Corporate Education, American University, Johns Hopkins University, Georgetown University, University of Texas at Dallas, Korea University, and the Singapore Training and Development Association. For NTL Institute he designed and served as Dean for residential workshops in conflict management, organizational change, and dealing with covert processes. He has also served as Dean for NTL Certificate programs in Organization Development and Change Management conducted in Korea, Singapore and India. Bob is widely recognized for his pioneering work on covert processes in organizational change, East Asian change philosophy, the use of metaphors and symbolic meaning in organizational change, and as a thought leader in the field of organization development.
Among the organizations Bob has worked with as a consultant, executive coach, or educator are: AOL-Europe, BASF South East Asia, BAE Systems, Duke University, Exxon, Freddie Mac, GlaxoSmithKline, The Inter-American Development Bank, HSBC, JPMorganChase, Kodak, Lucent Technologies, National Science Foundation Board, PSI Consulting-Korea, Marriott, Nortel, Shell, Singapore Training and Development Association, UNICEF, Unisys, The World Bank, and a wide range of U. S. government agencies and offices.